Product Description
Company Profile
1: Factory Scale:
Our expansive, state-of-the-art production facility spans a remarkable 14,000 square meters,proudly harnessing the skills and dedication of an exceptional team of more than 700 highly skilled professionals.
2: Professional Research and DevelopmentTeam:
Since our establishment in 2004, Drpen has become a beacon of innovation with over two decades of pioneering expertise. Whether you're in search of groundbreaking bespoke services or ready-made solutions for skin care tools,our capabilities are finely honed to meet yourrequirements with unparalleled precision.
3: State-of-the-Art Mold Factory:
Our avant-garde mold factory specializes in the art of crafting precision and custom designs for yourunique needs, enabling us to promptly fulfill your substantial orders.
4: Production Workshops Standard:
Our immaculate workshops adhere to the most stringent medical standards, proudly bearingprestigious certifications such as
FDA,MDL, CE, RoHS, and ISO13485 accreditations.Moreover, we provide top-tier packaging services to protect products during transit,
ensuringabsolute safetyand integrity, maintaining them pristine and unharmed.
5: Export Capability:
With our profound international export expertise, we skillfully manage diverse exportprocesses and requirements, guaranteeing the smooth delivery of your products to their final destination.
FAQ
We can provide OEM/ODM service.
Q1: Dr.pen®is your company's brand?
A1: Yes, this brand was established in 2014 and has become a very well-known brand. All products currently selling Dr.pen® on the market are from our company. In addition, we have established different brands according to different products.
Want to know more, send inquired and leave a message.
Q2: How about the warranty period?
A2: Our products have a 6-month warranty period, and we provide remote repair instructions or free repair services for our products during the warranty period. If the situation is serious, we can also replace the product for the customer free of charge.
Q3: How do you guarantee quality?
A3: We will strictly control the procurement of raw materials and ensure that the products are produced with the best materials. Product inspections are also carried out during the production process to prevent production irregularities. The final inspection of the finished product will be carried out in a comprehensive inspection before being shipped for packaging.
Q4: What is the order process?
A4: We offer FOB prices. Deliver within 2-3 days after the customer completes the payment. Generally we will choose to transport goods by air. For example DHL, UPS, Fedex, TNT, EMS. We will choose different transportation channels according to the actual situation.
Q5: Will there be extra accessories?
A5: We will equip a small number of accessories according to different products, and customers can also replace free accessories according to actual requirements. If you need more accessories, you can buy from our company. In general, we are all recommended to use the accessories at one time. We will not be responsible for any damage caused by improper use of the accessories.
Q6: How about the MOQ?
A6:We will give a different MOQ based on different prices. The purpose of this is to protect the interests of my clients. If you need samples, we will give you the right price, of course you can also buy it on our Amazon platform. We will remove the cost of the sample, after you have given us a certain amount of orders.
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