Company Profile
1: Factory Scale :
Our expansive factory spans an impressive area of 14000 square meters, supported by a dedicated workforce of more than 700talented individuals.
2: Professional Research and Development Team:
With Drpen's pioneering innovations since 2004, we bring over 20 years of expert experience, Whether you seek bespoke service or top-notch existing skin care tools, our team is equipped to fulfill your requirements with precision. .
3: State-of-the-Art Mold Factory:
Our cutting-edge mold factory is the heart of precision, delivering tailored designs swiftly to cater to your specific demands and ensure prompt fulfillment of substantial orders.
4: Production workshops standard :
Our sterile workshops adhere to rigorous medical standards, boasting certifications such as:
FDA, MDL, CE, RoHS, ISO13485 credentials.
We offer premium packaging solutions to guarantee the integrity and safety of products during transit, ensuring they arrive unharmed.
5: Export capability :
Leveraging our extensive international export expertise, we navigate complex export procedures and compliance requirements with ease, ensuring your products reach their destination seamlessly.
FAQ
We can provide OEM/ODM service.
Q1: Dr.pen®is your company's brand?
A1: Yes, this brand was established in 2014 and has become a very well-known brand. All products currently selling Dr.pen® on the market are from our company. In addition, we have established different brands according to different products.
Want to know more, send inquired and leave a message.
Q2: How about the warranty period?
A2: Our products have a 6-month warranty period, and we provide remote repair instructions or free repair services for our products during the warranty period. If the situation is serious, we can also replace the product for the customer free of charge.
Q3: How do you guarantee quality?
A3: We will strictly control the procurement of raw materials and ensure that the products are produced with the best materials. Product inspections are also carried out during the production process to prevent production irregularities. The final inspection of the finished product will be carried out in a comprehensive inspection before being shipped for packaging.
Q4: What is the order process?
A4: We offer FOB prices. Deliver within 2-3 days after the customer completes the payment. Generally we will choose to transport goods by air. For example DHL, UPS, Fedex, TNT, EMS. We will choose different transportation channels according to the actual situation.
Q5: Will there be extra accessories?
A5: We will equip a small number of accessories according to different products, and customers can also replace free accessories according to actual requirements. If you need more accessories, you can buy from our company. In general, we are all recommended to use the accessories at one time. We will not be responsible for any damage caused by improper use of the accessories.
Q6: How about the MOQ?
A6: We will give a different MOQ based on different prices. The purpose of this is to protect the interests of my clients. If you need samples, we will give you the right price, of course you can also buy it on our Amazon platform. We will remove the cost of the sample, after you have given us a certain amount of orders.
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