Product Description
Company Profile
1: Factory Scale :
Our expansive factory spans a remarkable 14,000 square meters, with a skilled workforce comprising over 700dedicated employees
2: Professional Research and Development Team:
At Drpen, established in 2004,we pride ourselves on over 20 years of expertise in providing both bespoke services and existing solutions for skincare tools. Count on us to exceed your expectations.
3: State-of-the-Art Mold Factory:
Our cutting-edge mold factory is equipped to deliver precise and tailored designs for your unique requirements, enabling rapid fulfillment of large orders with precision.
4: Production workshops standard :
Our sterile workshops adhere to rigorous medical standards, featuring:
FDA, MDL, CE, RoHS, and ISO13485 certificationsensuring excellence.
We also offer premium packaging services to guarantee products remain secure during transportation with no risk of damage.
5: Export capability :
With extensive experience in international export, we navigate the complexities of export processes to ensure your products arrive smoothly and punctually at their destination.
FAQ
We can provide OEM/ODM service.
Q1: Dr.pen®is your company's brand?
A1: Yes, this brand was established in 2014 and has become a very well-known brand. All products currently selling Dr.pen® on the market are from our company. In addition, we have established different brands according to different products.
Want to know more, send inquired and leave a message.
Q2: How about the warranty period?
A2: Our products have a 6-month warranty period, and we provide remote repair instructions or free repair services for our products during the warranty period. If the situation is serious, we can also replace the product for the customer free of charge.
Q3: How do you guarantee quality?
A3: We will strictly control the procurement of raw materials and ensure that the products are produced with the best materials. Product inspections are also carried out during the production process to prevent production irregularities. The final inspection of the finished product will be carried out in a comprehensive inspection before being shipped for packaging.
Q4: What is the order process?
A4: We offer FOB prices. Deliver within 2-3 days after the customer completes the payment. Generally we will choose to transport goods by air. For example DHL, UPS, Fedex, TNT, EMS. We will choose different transportation channels according to the actual situation.
Q5: Will there be extra accessories?
A5: We will equip a small number of accessories according to different products, and customers can also replace free accessories according to actual requirements. If you need more accessories, you can buy from our company. In general, we are all recommended to use the accessories at one time. We will not be responsible for any damage caused by improper use of the accessories.
Q6: How about the MOQ?
A6: We will give a different MOQ based on different prices. The purpose of this is to protect the interests of my clients. If you need samples, we will give you the right price, of course you can also buy it on our Amazon platform. We will remove the cost of the sample, after you have given us a certain amount of orders.
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