Product Description
Company Profile
1: Factory Scale :
Our factory proudly expands over an impressive area of 14000 square meters,employing a dedicated workforce of more than 700 talented individuals.
2: Professional Research and Development Team:
With our brand Drpen originating in 2004, we bringover 20 years of unparalleled experience to the skincare tools industry. Whether you seek tailored services or existing product lines, our expertise ensures we can fulfill your requirements seamlessly.
3: State-of-the-Art Mold Factory:
Our mold factory boasts cutting-edge technology, allowing us to craft precise and bespoke designs for your unique demands. This enables us to efficiently manage substantial orders in a remarkably short timeframe.
4: Production workshops standard :
Our sterile workshops adhere to stringent medical standards, complete with:
FDA, MDL, CE, RoHS, and ISO13485 certifications.We provide premier packaging services, ensuring
product safety during transportation with zero risk of damage.
5: Export capability :
With extensive international export experience, we are well-versed in navigating diverse export processes and requirements, guaranteeing the prompt and safe delivery of your products to their final destinations.
FAQ
We can provide OEM/ODM service.
Q1: Dr.pen®is your company's brand?
A1: Yes, this brand was established in 2014 and has become a very well-known brand. All products currently selling Dr.pen® on the market are from our company. In addition, we have established different brands according to different products.
Want to know more, send inquired and leave a message.
Q2: How about the warranty period?
A2: Our products have a 6-month warranty period, and we provide remote repair instructions or free repair services for our products during the warranty period. If the situation is serious, we can also replace the product for the customer free of charge.
Q3: How do you guarantee quality?
A3: We will strictly control the procurement of raw materials and ensure that the products are produced with the best materials. Product inspections are also carried out during the production process to prevent production irregularities. The final inspection of the finished product will be carried out in a comprehensive inspection before being shipped for packaging.
Q4: What is the order process?
A4: We offer FOB prices. Deliver within 2-3 days after the customer completes the payment. Generally we will choose to transport goods by air. For example DHL, UPS, Fedex, TNT, EMS. We will choose different transportation channels according to the actual situation.
Q5: Will there be extra accessories?
A5: We will equip a small number of accessories according to different products, and customers can also replace free accessories according to actual requirements. If you need more accessories, you can buy from our company. In general, we are all recommended to use the accessories at one time. We will not be responsible for any damage caused by improper use of the accessories.
Q6: How about the MOQ?
A6: We will give a different MOQ based on different prices. The purpose of this is to protect the interests of my clients. If you need samples, we will give you the right price, of course you can also buy it on our Amazon platform. We will remove the cost of the sample, after you have given us a certain amount of orders.
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