Product Description
Company Profile
1: Factory Scale:
Our expansive factory proudly stretches across an impressive 14,000 square meters, backed by a remarkably skilled workforce numbering over 700 highly committed professionals.
2: Professional Research and DevelopmentTeam:
As a trailblazer, Drpen has been setting benchmarks since 2004,bringing over 20 years of unmatched mastery to the table. Whether you desire custom-tailored service or cutting-edge advancements in skincare tools,you can trust our dedication to meeting yourneeds seamlessly.
3: State-of-the-Art Mold Factory:
Our advanced mold factory empowers the creation of precise and personalized designs, perfectly crafted for yourdistinctive requirements, enabling us to swiftly fulfill even the largest orders.
4: Production Workshops Standard:
Our immaculate workshops comply with the pinnacle of medical standards, fully equipped withprestigious certifications such as:
FDA,MDL, CE, RoHS, and ISO13485 accreditations.
We provide superior packaging solutions to ensure the utmost safety of your products during transportation,guaranteeinga flawless and damage-free delivery.
5: Export Capability:
With a wealth of international export experience across all processes,we ensure that your products reach their destinations seamlessly and with perfect efficiency.
FAQ
We can provide OEM/ODM service.
Q1: Dr.pen®is your company's brand?
A1: Yes, this brand was established in 2014 and has become a very well-known brand. All products currently selling Dr.pen® on the market are from our company. In addition, we have established different brands according to different products.
Want to know more, send inquired and leave a message.
Q2: How about the warranty period?
A2: Our products have a 6-month warranty period, and we provide remote repair instructions or free repair services for our products during the warranty period. If the situation is serious, we can also replace the product for the customer free of charge.
Q3: How do you guarantee quality?
A3: We will strictly control the procurement of raw materials and ensure that the products are produced with the best materials. Product inspections are also carried out during the production process to prevent production irregularities. The final inspection of the finished product will be carried out in a comprehensive inspection before being shipped for packaging.
Q4: What is the order process?
A4: We offer FOB prices. Deliver within 2-3 days after the customer completes the payment. Generally we will choose to transport goods by air. For example DHL, UPS, Fedex, TNT, EMS. We will choose different transportation channels according to the actual situation.
Q5: Will there be extra accessories?
A5: We will equip a small number of accessories according to different products, and customers can also replace free accessories according to actual requirements. If you need more accessories, you can buy from our company. In general, we are all recommended to use the accessories at one time. We will not be responsible for any damage caused by improper use of the accessories.
Q6: How about the MOQ?
A6:We will give a different MOQ based on different prices. The purpose of this is to protect the interests of my clients. If you need samples, we will give you the right price, of course you can also buy it on our Amazon platform. We will remove the cost of the sample, after you have given us a certain amount of orders.
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