Product Description
Company Profile
1: Factory Scale:
Our expansive factory proudly encompasses a remarkable 14000 square meters, creating a vast space for innovation,employing more than 700skilled professionals dedicated to excellence.
2: Professional Research and DevelopmentTeam:
Since our inception in 2004, Drpen has established itself as a beacon of innovation with over two decades of trailblazing experience. Our dedication to excellence is unmatched as we offer both bespoke services and off-the-shelf solutions for skincare tools.Fully equipped to meet yourrequirements with unparalleled precision and care.
3: State-of-the-Art Mold Factory:
Our advanced mold factory expertly crafts precise and custom designs tailored to yourunique specifications, enabling us to quickly accommodate even the largest orders.
4: Production Workshops Standard:
Our sterile workshops strictly adhere to the highest medical standards, proudly bearingcertifications including
FDA,MDL, CE, RoHS, and ISO13485 certifications, a testament to our commitment to quality.Additionally, we provide premium packaging services to ensure that products remain protected during transit,
ensuringsafetyand integrity, free from any damage.
5: Export Capability:
Drawing from our vast international export experience, we are adept at navigating a myriad of exportprocesses and requirements, ensuring the seamless and timely delivery of your products to their final destination.
FAQ
We can provide OEM/ODM service.
Q1: Dr.pen®is your company's brand?
A1: Yes, this brand was established in 2014 and has become a very well-known brand. All products currently selling Dr.pen® on the market are from our company. In addition, we have established different brands according to different products.
Want to know more, send inquired and leave a message.
Q2: How about the warranty period?
A2: Our products have a 6-month warranty period, and we provide remote repair instructions or free repair services for our products during the warranty period. If the situation is serious, we can also replace the product for the customer free of charge.
Q3: How do you guarantee quality?
A3: We will strictly control the procurement of raw materials and ensure that the products are produced with the best materials. Product inspections are also carried out during the production process to prevent production irregularities. The final inspection of the finished product will be carried out in a comprehensive inspection before being shipped for packaging.
Q4: What is the order process?
A4: We offer FOB prices. Deliver within 2-3 days after the customer completes the payment. Generally we will choose to transport goods by air. For example DHL, UPS, Fedex, TNT, EMS. We will choose different transportation channels according to the actual situation.
Q5: Will there be extra accessories?
A5: We will equip a small number of accessories according to different products, and customers can also replace free accessories according to actual requirements. If you need more accessories, you can buy from our company. In general, we are all recommended to use the accessories at one time. We will not be responsible for any damage caused by improper use of the accessories.
Q6: How about the MOQ?
A6:We will give a different MOQ based on different prices. The purpose of this is to protect the interests of my clients. If you need samples, we will give you the right price, of course you can also buy it on our Amazon platform. We will remove the cost of the sample, after you have given us a certain amount of orders.
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