Product Description
Company Profile
1: Factory Scale :
Our expansive factory is an impressive powerhouse, sprawling across 14,000 square meters, and thriving with a dedicated workforce of over 700passionate professionals who are committed to excellence.
2: Professional Research and DevelopmentTeam:
Since 2004, Drpen has stood as a leader in innovation,offering over two decades of unmatched expertise in the industry. Whether crafting bespoke solutions or advancing existing skincare innovations,we are fully equipped to meet and exceed yourrequirements with seamless precision.
3: State-of-the-Art Mold Factory:
Our advanced mold facility is dedicated to creating precise, custom designs, promisingswift production and timely fulfillment for your large orders.
4: Production Workshops Standard:
Our sterile workshops rigorously follow medical standards, proudly showcasingcertifications, including
FDA,MDL, CE, RoHS, and ISO13485. certifications.Moreover,
we provide premium packaging solutions to ensure your productsarrive in pristine condition,shielded from any damage during transit.
5: Export Capability:
Our vast expertise in international exports guarantees adherence to allexport protocols and regulations, ensuring that your products reach their destination smoothly and without delay.
FAQ
We can provide OEM/ODM service.
Q1: Dr.pen®is your company's brand?
A1: Yes, this brand was established in 2014 and has become a very well-known brand. All products currently selling Dr.pen® on the market are from our company. In addition, we have established different brands according to different products.
Want to know more, send inquired and leave a message.
Q2: How about the warranty period?
A2: Our products have a 6-month warranty period, and we provide remote repair instructions or free repair services for our products during the warranty period. If the situation is serious, we can also replace the product for the customer free of charge.
Q3: How do you guarantee quality?
A3: We will strictly control the procurement of raw materials and ensure that the products are produced with the best materials. Product inspections are also carried out during the production process to prevent production irregularities. The final inspection of the finished product will be carried out in a comprehensive inspection before being shipped for packaging.
Q4: What is the order process?
A4: We offer FOB prices. Deliver within 2-3 days after the customer completes the payment. Generally we will choose to transport goods by air. For example DHL, UPS, Fedex, TNT, EMS. We will choose different transportation channels according to the actual situation.
Q5: Will there be extra accessories?
A5: We will equip a small number of accessories according to different products, and customers can also replace free accessories according to actual requirements. If you need more accessories, you can buy from our company. In general, we are all recommended to use the accessories at one time. We will not be responsible for any damage caused by improper use of the accessories.
Q6: How about the MOQ?
A6:We will give a different MOQ based on different prices. The purpose of this is to protect the interests of my clients. If you need samples, we will give you the right price, of course you can also buy it on our Amazon platform. We will remove the cost of the sample, after you have given us a certain amount of orders.
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