Product Description
Company Profile
1: Factory Scale :
Our factory, a sprawling expanse, covers an impressive area of 14,000 square meters, and is powered by a dedicated workforce comprising more than 700 highly skilled professionals
2: Professional Research and Development Team:
Since the inception of Drpen in 2004,we boast over 20 years of rich experience in the industry. Whether you're seeking a customized service or a cutting-edge product for skin care applications, we are fully equipped to satisfy your needs and expectations.
3: State-of-the-Art Mold Factory:
Our highly advanced mold factory empowers us to craft precise and tailored designs for your specific requirements, allowing us to fulfill large orders with unparalleled efficiency and speed.
4: Production workshops standard :
Our sterile production workshops adhere to stringent medical standards, endorsed with:
FDA, MDL, CE, RoHS, ISO13485 certificationsensuring utmost quality
We also offer exceptional packaging services to guarantee product safety and integrity during transit, minimizing any risk of damage.
5: Export capability :
With a wealth of experience in international exports, we have mastered various export processes and requirements to ensure your products arrive smoothly and safely at their destination.
FAQ
We can provide OEM/ODM service.
Q1: Dr.pen®is your company's brand?
A1: Yes, this brand was established in 2014 and has become a very well-known brand. All products currently selling Dr.pen® on the market are from our company. In addition, we have established different brands according to different products.
Want to know more, send inquired and leave a message.
Q2: How about the warranty period?
A2: Our products have a 6-month warranty period, and we provide remote repair instructions or free repair services for our products during the warranty period. If the situation is serious, we can also replace the product for the customer free of charge.
Q3: How do you guarantee quality?
A3: We will strictly control the procurement of raw materials and ensure that the products are produced with the best materials. Product inspections are also carried out during the production process to prevent production irregularities. The final inspection of the finished product will be carried out in a comprehensive inspection before being shipped for packaging.
Q4: What is the order process?
A4: We offer FOB prices. Deliver within 2-3 days after the customer completes the payment. Generally we will choose to transport goods by air. For example DHL, UPS, Fedex, TNT, EMS. We will choose different transportation channels according to the actual situation.
Q5: Will there be extra accessories?
A5: We will equip a small number of accessories according to different products, and customers can also replace free accessories according to actual requirements. If you need more accessories, you can buy from our company. In general, we are all recommended to use the accessories at one time. We will not be responsible for any damage caused by improper use of the accessories.
Q6: How about the MOQ?
A6: We will give a different MOQ based on different prices. The purpose of this is to protect the interests of my clients. If you need samples, we will give you the right price, of course you can also buy it on our Amazon platform. We will remove the cost of the sample, after you have given us a certain amount of orders.
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