Product Description
Company Profile
1: Factory Scale:
Our expansive state-of-the-art production facility spans a breathtaking 14,000 square meters,where we are proud to employ a committed team of over 700highly skilled professionals, each contributing their expertise to our success.
2: Professional Research and DevelopmentTeam:
Established in 2004, Drpen stands at the forefront of innovation with more than twenty years of pioneering expertise. Whether you seek groundbreaking bespoke services or ready-made solutions for skin care tools,we are exceptionally equipped to fulfill yourneeds with unmatched precision and dedication.
3: State-of-the-Art Mold Factory:
Our leading-edge mold factory specializes in crafting precision and tailor-made designs to meet yourunique requirements, allowing us to quickly fulfill your substantial orders with ease.
4: Production Workshops Standard:
Our sterile workshops adhere to the most stringent medical standards, proudly holdingprestigious certifications, including
FDA,MDL, CE, RoHS, and ISO13485, ensuring the highest quality consistently.Additionally, we offer premium packaging services to protect products during transit,
guaranteeingcomplete safetyand integrity without any compromise.
5: Export Capability:
With our extensive experience in international exports, we expertly navigate a variety of exportprocesses and requirements, ensuring the smooth and timely delivery of your products to their final destination.
FAQ
We can provide OEM/ODM service.
Q1: Dr.pen®is your company's brand?
A1: Yes, this brand was established in 2014 and has become a very well-known brand. All products currently selling Dr.pen® on the market are from our company. In addition, we have established different brands according to different products.
Want to know more, send inquired and leave a message.
Q2: How about the warranty period?
A2: Our products have a 6-month warranty period, and we provide remote repair instructions or free repair services for our products during the warranty period. If the situation is serious, we can also replace the product for the customer free of charge.
Q3: How do you guarantee quality?
A3: We will strictly control the procurement of raw materials and ensure that the products are produced with the best materials. Product inspections are also carried out during the production process to prevent production irregularities. The final inspection of the finished product will be carried out in a comprehensive inspection before being shipped for packaging.
Q4: What is the order process?
A4: We offer FOB prices. Deliver within 2-3 days after the customer completes the payment. Generally we will choose to transport goods by air. For example DHL, UPS, Fedex, TNT, EMS. We will choose different transportation channels according to the actual situation.
Q5: Will there be extra accessories?
A5: We will equip a small number of accessories according to different products, and customers can also replace free accessories according to actual requirements. If you need more accessories, you can buy from our company. In general, we are all recommended to use the accessories at one time. We will not be responsible for any damage caused by improper use of the accessories.
Q6: How about the MOQ?
A6:We will give a different MOQ based on different prices. The purpose of this is to protect the interests of my clients. If you need samples, we will give you the right price, of course you can also buy it on our Amazon platform. We will remove the cost of the sample, after you have given us a certain amount of orders.
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